Privacy Policy
Effective Date: October 3, 2026
Chappell Insurance Group LLC respects your privacy. This policy explains how we handle information collected through our website and contact form.
Information You Provide
When you submit our contact form, we collect your name, email address, and the information you include in your message.
Please do not submit Social Security numbers, Medicare numbers, medical details, or other sensitive personal information through the contact form. The form is intended for general questions and appointment requests, not insurance applications or medical records.
How We Use Your Information
We use information you submit to respond to your questions, arrange consultations, and communicate with you about your request.
Submitting the contact form does not enroll you in an insurance plan, obligate you to purchase insurance, or subscribe you to automated marketing text messages.
How Contact Messages Are Delivered
Our website is hosted through GoDaddy. Contact form submissions are delivered to our business email account, chappellinsgroup@gmail.com. We also receive an SMS notification when a form is submitted.
Website, email, and notification service providers may process information as necessary to operate these services. Their handling of information is also governed by their own privacy policies.
Information Sharing
We use your contact information to handle your inquiry. Any sharing needed for an insurance application or enrollment will be addressed separately through the applicable authorization and enrollment process.
Information may also be disclosed when required by law or as necessary to protect legal rights, prevent fraud, or maintain security.
Cookies and Website Technology
Our website hosting provider may use cookies and similar technologies to operate the website and collect technical information, such as IP addresses, browser and device information, and pages visited.
You can manage cookies through your browser settings and any cookie preference controls available on the website. Disabling certain cookies may affect website functionality.
As of the effective date of this policy, we have not enabled Google Analytics. We will update this policy if we add Google Analytics or other tracking tools that change how visitor information is collected or used.
Retention and Security
Information submitted through the website may be retained in our website and email systems to respond to inquiries, maintain business records, and meet applicable legal or regulatory requirements.
Online forms, email, and text notifications should not be used to send sensitive personal information. No internet transmission or electronic storage system can be guaranteed completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of information you submitted through the website, or to ask us to stop further follow-up communications. We will respond as applicable under law. Some records may need to be retained for legal, regulatory, or business recordkeeping purposes.
Links to Other Websites
Our website may link to Medicare.gov, insurance carriers, or other third-party websites. Those websites have their own privacy policies, which you should review before submitting information.
Policy Updates
We may update this policy as our website or business practices change. The revised policy will be posted on this page with an updated effective date.
Contact Us
For privacy questions or requests, contact:
Chappell Insurance Group LLC
Email: chappellinsgroup@gmail.com
Phone: (470) 352-9016